Shipping is carried out via DHL or Deutsche Post. All available items are usually ready for dispatch within 1–3 business days; delivery time within the EU is typically 3–6 business days.
Shipping costs are calculated at checkout based on weight and delivery address; they will be clearly shown in your shopping cart and again during the checkout process.
If you would like your order shipped to a non-EU country, please contact us before placing your order by emailing info@lucatech3d.com and let us know:
We will get back to you promptly to confirm availability and the exact shipping cost based on weight and destination.
All orders to U.S. addresses are shipped with the PDDP (Postal Delivered Duty Paid) service via DHL. This means that we cover all import duties, customs clearance fees, and related charges in advance. You will not incur any additional costs for customs or taxes upon delivery – the price you see at checkout is the final price.
Shipping costs are calculated based on the total weight of your order and will be clearly displayed in your shopping cart and at checkout. We strive to always find the most cost-effective shipping option for you.
Estimated delivery time to the continental USA is 7–14 business days from the date of dispatch. Delivery to Alaska, Hawaii, and U.S. territories may take longer.
If you require expedited shipping or a specific carrier service (e.g., 2nd Day Air, Overnight), please contact us before placing your order at info@lucatech3d.com with:
All customs duties, import fees, and local charges are already included in our service – you will not need to make any extra payments when receiving your package.
